Communications Intelligence

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Compliance

MinuteBuyer Communications Intelligence, our Communications Intelligence for Business service, will help your organisation comply with important new regulations such as PCI for any business that accepts Credit Card transactions, and the more traditional Sarbanes-Oxley.

Our encrypted, secure storage and management of log data, with easy retrieval, will support your own regulatory compliance program.

Key benefits of our service:

• Enables compliance with certain sections of regulations such as PCI, Sarbanes-Oxley.
• Configurable archiving of data in compliance with regulations and business rules.
• Control and report on who has access to customer interaction data.
• Trace and report on log activity within the organisation

PCI Compliance

PCI – Security Standards Council ref PCI Data Security Standard (PCI DSS) Version 2 March 2011-07-14
Requirement 10: Track and monitor all access to network resources and cardholder data

Sarbanes-Oxley

Section 404 - Management Assessment of Internal Controls Corporate Responsibility for Financial Reports of the Sarbox or SOX act, lays the foundation on how support services/ IT/ Operations can aid SOX compliance.
MinuteBuyer Communications Intelligence will allow your organisation collect, retain and review terabytes of audit trail log data from all sources to support Sarbanes-Oxley Act Section 404's IT process controls. These logs form the basis of the internal controls that provide corporations with information that is factual, accurate and up-to-date.
The types of reports that MinuteBuyer Communications Intelligence provides  are as follows;

• User Logon/ Logoff/ Failure Report: 
  SOX requirements (Sec 302 (a)(4)(C) and (D) - log-in/ log-out monitoring) clearly state that user accesses to the system be recorded and monitored for possible abuse.
• Audit Logs Access Report: 
  SOX requirements (Sec 302 (a)(4)(C) and (D) - review and audit access logs) calls for procedures to regularly review records of information system activity such as audit logs.
• Object Access Report:
  Identify when a given object (File, Directory, etc.) is accessed, the type of access (e.g. read, write, delete) and whether or not access was successful/ failed, and who performed the action.
• System Events Report: 
  Identifies local system processes such as system startup and shutdown and changes to the system time or audit log.
• Host Session Status Report: 
  Indicates that someone reconnected to a disconnected terminal server session.
• Track User Group/ Individual Changes: 
  Tracking event logs for changes in the security configuration settings such as adding or removing a global/ local group or individual, adding or removing members from a global or local group, etc..
• Track Audit Policy Changes: 
  MinuteBuyer Communications Intelligence allows corporations comply with internal controls sec 302 (a)(5) by tracking the event logs for any changes in the security audit policy.
• Successful/ Unsuccessful User Account Validation Report: 
  Identifies  user account logon events, which are generated when a domain user account is authenticated on a domain controller.